ELart is happy to coordinate the shipping of our products around the world. All the products is ready for immediate dispatch with:

• Economy post shipping takes up from 6 to 12 days to deliver in Europe and 12-31 days to America or Australia;
• Standard post shipping with tracking number, delivery time usually takes 4-7 days in Europe;
• Express/next day delivery options available by UPS and DHL.

Buyers of our store have the right to exchange or return the goods purchased from us within the first 60 days after purchase.

Please note - exchange or refund is only due to a new product that has not been in use and has no signs of use: scratches, chips, rubs, etc.

And also should be saved:

• Complete set of goods;
• Integrity and all components of packaging;
• Factory marking.

WARRANTY POLICY

Worldwide End User Hardware Limited Warranty

The warranty term (duration) begins on the date of purchase from AE or an authorized AE VAR/VAD as evidenced by a copy of the seller’s invoice.

AE warrants that the product is free from manufacturing defects for thirty days or the balance of the original warranty.

For the time periods set forth with the specific Product, AE warrants to the original End User that the Product (excluding expendable parts and covers) you have purchased from AE or a AE authorized Reseller is free from defects in material and workmanship under normal use.

THIS LIMITED WARRANTY DOES NOT APPLY TO ANY PRODUCTS OR PARTS FROM WHICH THE SERIAL NUMBER HAS BEEN REMOVED OR ALTERED OR THAT HAVE BEEN DAMAGED OR RENDERED DEFECTIVE:

• AS A RESULT OF ACCIDENT, MISUSE OR ABUSE;
• BY THE USE OF PARTS NOT APPROVED, MANUFACTURED OR SOLD BY AE OR NOT CONFORMING TO AE SPECIFICATIONS;
• BY MODIFICATION WITHOUT THE WRITTEN PERMISSION OF AE;
• AS A RESULT OF INSTALLATION OR SERVICE BY ANYONE OTHER THAN AE, AN AUTHORIZED AE SERVICE
CENTER, OR AN AE SERVICE PROVIDER CERTIFIED TO PERFORM SUCH WORK;
• AS A RESULT OF FAILURES DUE TO A PRODUCT FOR WHICH AE IS NOT RESPONSIBLE;
• AS A RESULT OF USE IN AN ENVIRONMENT FOR WHICH THE PRODUCT WAS NOT DESIGNED;
• AS A RESULT OF SENSOR DEGRADATION OR CALIBRATION DRIFT.

When AE releases a critical update to a hardware or firmware component to the product, in-warranty or uplifted support will only be provided for six months on the previous version. After the six-month period, support will be provided on a time and material basis.

EXCEPT AS EXPRESSLY STATED HEREIN, AE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF DESIGN, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR TITLE, ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE, OR ANY WARRANTIES OF NON-INFRINGEMENT OF ANY THIRD PARTY’S PATENT(S), TRADE SECRET(S), COPYRIGHT(S), OR OTHER INTELLECTUAL PROPERTY RIGHT(S). IN THE EVENT THE PRODUCT, PART OR REPAIR IS NOT FREE FROM DEFECTS AS WARRANTED ABOVE, END-USER’S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT AT AE DISCRETION AS PROVIDED ABOVE.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY AE OR AE AUTHORIZED REPRESENTATIVE SHALL CREATE ANY WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS LIMITED WARRANTY.

AE DOES NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE OR THAT THE FUNCTIONS CONTAINED IN THE PRODUCTS WILL OPERATE IN COMBINATIONS THAT MAY BE SELECTED FOR USE BY YOU.

AE PRODUCTS ARE MANUFACTURED USING NEW MATERIALS OR NEW AND USED MATERIALS EQUIVALENT TO NEW IN PERFORMANCE AND RELIABILITY.

UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL AE OR AE SUPPLIERS BE LIABLE TO END-USER, FOR ANY INJURIES, DAMAGE TO OR REPLACEMENT OF PRODUCT OR PROPERTY, COSTS FOR RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA USED WITH THE PRODUCT, OR ANY SPECIAL, INDIRECT, INCIDENTAL, ECONOMIC OR CONSEQUENTIAL DAMAGES OR CLAIMS FOR LOSS OF BUSINESS OR LOSS OF PROFITS WHATSOEVER, EVEN IF AE WAS ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL AE TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.

ALL AE PRODUCTS ARE COVERED BY A WORLDWIDE LIMITED WARRANTY. THIIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR COUNTRY TO COUNTRY.

AE shall not be responsible for any handling fees, delays as a result of customs, import duties or tariffs.

All returned parts or Products become the property of AE. AE Reserves the right to choose, at its sole discretion, to exchange the whole unit or failing part with new or refurbished parts and may at its discretion supply units that are aesthetically different. AE reserves the right, at its sole discretion, to refund the purchase price instead of replacing the Product. For purposes of this limited Warranty, "refurbished" means a product or part that has been returned to its original specifications.

AE shall use commercially reasonable efforts to respond to a specific response time. However, the times specified are targets and not a guarantee. Neither AE nor the Service Provider is responsible for failure to fulfill its obligations pursuant to these Terms and Conditions due to acts of God, labor disputes, shortages of parts or materials or any other causes similar or dissimilar, beyond its reasonable control. These Terms and Conditions and the Expanded Warranty Coverage and Service Options together constitute the complete and exclusive agreement regarding the warranty and service terms and conditions of AE branded Product. These Terms and Conditions supersede any prior agreements or representations-including representations made in AE sales literature or advice given to Customer by AE, a AE authorized reseller, or an agent or employee thereof-that may have been made in connection with Customer's purchase of the Product. No change to the conditions of these Terms and Conditions is valid unless it is made in writing and signed by an authorized representative of AE. AE may in its sole discretion modify the Terms and Conditions at any time and from time to time. If any provision of these Terms and Conditions is held invalid by any law or regulation of any government or by any court, such invalidity will not affect the enforceability of other provisions in these Terms and Conditions. These Terms and Conditions will be governed by the laws of the State of Colorado. Any legal suit, action or proceeding arising out of or relating to these Terms and Conditions will be commenced in a federal or state court in Boulder County, Colorado, and each party hereto irrevocably submits to the exclusive jurisdiction and venue of any such court in any such suit, action or proceeding.